Terms and conditions

1. Acceptance of terms

By creating an account, hiring a plan or using app.dently.es (the "Service"), you accept these Terms and Conditions. If you don't agree, please don't use the Service.

2. Description of the service

Dently is a SaaS platform for dental clinics to manage schedules, patients, doctors, reminders and other day-to-day functions of the practice. The Service is provided "as is" and may evolve with new features or changes.

3. User account

• You are responsible for keeping your login credentials confidential.
• You must not share your account with third parties or use it for fraudulent purposes.
• You must provide accurate information and keep it up to date.

4. Acceptable use

You agree not to:

• Use the Service for illegal activities or activities that violate third-party rights.
• Attempt to access parts of the system you do not have permission for.
• Upload malicious content, viruses or run load tests without authorization.
• Resell or sublicense access to the platform without our explicit consent.

5. Plans, payments and renewal

Dently offers different subscription plans whose prices are listed on the Pricing page. Unless otherwise stated, plans are billed monthly and renew automatically until the customer decides to cancel. Cancellation becomes effective at the end of the current billing period.

Prices may be updated with reasonable notice. If you don't agree with a price change you can cancel your plan before it takes effect.

6. Customer data

The data that you or your team enter into Dently belongs to you. We act as a data processor for patient data, as detailed in our Privacy Policy. We always offer the ability to export your data in standard formats.

7. Availability and support

We do our best to keep the Service available continuously, but we don't guarantee uninterrupted operation. We perform periodic backups and apply reasonable security measures. Support is provided by email and, on higher plans, also through priority channels.

8. Limitation of liability

To the extent permitted by law, Dently shall not be liable for indirect damages, lost profits, data loss or interruptions caused by events beyond our reasonable control. Our maximum liability for any claim is limited to the amount paid by the customer in the 12 months prior to the event giving rise to the claim.

9. Suspension and cancellation

We may suspend or cancel access for a customer who breaches these terms or has unpaid invoices after the corresponding notices. You can cancel anytime from your panel or by writing to us.

10. Changes

We may update these terms when features, vendors or applicable law change. For significant changes we will notify you with reasonable advance notice.

11. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the courts of the customer's domicile when acting as a consumer; otherwise, to the courts of Dently's headquarters.