Features

Every patient confirms their appointment and remembers to come

Dently asks every patient to confirm their appointment and reminds them to come, by WhatsApp, SMS or email. Their answer shows in the schedule straight away: nobody has to call or copy anything.

Try it free for 14 daysSee pricing

Included in the €87 a month per clinic.

What it does

  • 1Two notices per appointment from day one: the confirmation the day before and a reminder 2 hours before. You can change the timing, add more notices or turn them off.
  • 2The confirmation goes out at 10:00 one or two days before, as you choose, and days the clinic is closed don't count: with "the day before", a Monday appointment is confirmed on Friday.
  • 3The patient confirms or cancels from the message. Their answer shows straight away in the open schedule, with no reload, stays in its history with the channel it came through and the clinic gets a notification.
  • 4It goes out by WhatsApp, SMS or email, in the order you choose. If the patient prefers a channel, that one is used, and if a WhatsApp isn't delivered, the next channel is tried.
  • 5Nothing is sent between 22:00 and 07:00, nor for appointments on holidays, cancelled or already confirmed, nor to anyone who unsubscribed from notices.
  • 6If you move an appointment, you decide right then whether the patient is told about the change. And before turning a notice on you can see it and send yourself a test.

What no-shows cost you

With reminders and the waiting list. It's an editable example, not a promise.

Frequently asked questions

How much do reminders cost?
They're included in the fee and email ones cost nothing. WhatsApp messages and SMS are paid per message sent, at the rates on the pricing page.
What happens if the patient cancels from the message?
The appointment is cancelled in the schedule right away, the slot is freed up and the clinic gets a notification. If they want to change their answer later, they call the clinic.
Can I skip notices for some appointments?
Yes. You can turn off notices for a doctor, and appointments waiting for lab work don't ask for confirmation until it arrives.

WhatsApp appointment reminders for a dental clinic

Other features

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Try it yourself for 14 days with every feature and no charge. No fine print, and if it is a fit, we migrate your data for you.

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